Privacy policy

Account information includes your name, email, avatar, role, and registration date. When you use social sign-in, we receive the basic profile information you authorize the platform to provide, along with information needed to link your account.

Billing information includes product details, amounts, currency, order and transaction references, payment status, and subscription dates. Payment credentials are collected by the checkout service; we do not store your full card number or security code.

Posts include the titles and content you write, author information, and creation and update dates. Posts are accessible to their author and authorized administrators, who can edit or delete them to manage the service.

Authentication and account protection also require secure password verification information, session records, and necessary sign-in credentials. Sign-in records may include an IP address, browser information, and timestamps. These credentials are not publicly displayed.

We use this information to create and maintain accounts, authenticate sign-in, display profiles, provide workspaces, enforce access controls, and respond to support requests.

Necessary technical logs help diagnose errors and protect the service. Logs should minimize personal information and avoid raw passwords, access tokens, and unnecessary personal details. We do not sell your personal information.

Necessary cookies maintain sign-in sessions, protect authentication, and improve session access. Local storage remembers your preferred light or dark appearance.

You can clear cookies and local storage through your browser settings. Clearing necessary cookies may sign you out. Clearing appearance settings restores the default theme.

Providers of hosting, storage, payment processing, and security process necessary information to run the service. When you sign in with Google, GitHub, or another social platform, that authorization process is also subject to the platform's privacy policy.

Avatars may load from image addresses supplied by your authorized social platform. The image provider may receive network information needed for that request. Information may also be disclosed where necessary to meet legal obligations, address security incidents, or protect legitimate rights.

Order and subscription records may be retained after account deletion for accounting, dispute handling, and applicable requirements. Deleting an account removes its link to these records; account deletion does not cancel an external subscription. Cancel your subscription through the billing portal before requesting deletion.

You can edit or delete your posts in your workspace. Deleting an account also deletes its associated posts. Account information is retained while providing account services. Sessions and technical records are managed according to their purpose, expiration, and applicable requirements, and deleted or appropriately de-identified when no longer needed.

Authentication, access controls, and other necessary safeguards help protect information. Contact us for details about account deletion, any required retention, and the status of your request.

You can view the profile information shown in your account and contact support@steplearnchinese.com to request access, correction, deletion, or other assistance with your personal information. We verify identity and handle requests according to applicable requirements.

You may stop using the service or revoke authorization through your social platform. Revoking social authorization does not automatically delete an existing account with this service. Contact us separately to request account deletion.

Policy updates and their dates appear on this page. We will provide reasonable notice of material changes to how personal information is handled.

For privacy questions, contact Step Learn Chinese team at support@steplearnchinese.com. This policy applies to https://steplearnchinese.com.